Frequently asked questions by our clients
How does myparkconnect.com work?
Park Connect partners with facilities within a few hundred feet of the Port of Tampa to allow customers to reserve parking online and park close to the Port in a covered and secure parking location. Once your reservation is confirmed, all you have to do is arrive at the parking facility on the day of your cruise. Your email will have all the details and location of your parking spot.
How late can I make a reservation?
Reservations can be made at any time even the day of your arrival.
How do I find the parking facility?
The parking garage address and contact information will be provided on your email confirmation.
How do I cancel a reservation?
If you need to cancel a reservation simply respond to your e-mail confirmation reservation with the reservation number in it saying refund. We will then process your refund and send you a confirmation e-mail within 24 hours. Or on the next business day if it's on a weekend.
Do I keep my keys while we are on the cruise?
Yes. The parking garage you will be assigned to is a self park facility and all customers keep their keys.
Where is Park Connect?
Park Connect is located in Tampa.
Where will I be parking?
You will be parking at one of our great parking partner garages within a few hundred feet of the Port of Tampa. At Park Connect, we negotiate the best deals in the parking market with the best parking providers. We offer a 100% money back guarantee.
Is the Parking Garage Secure?
The parking garages have 24/7 security.
Are Shuttles Available?
No shuttle services are needed. The garage is so close you can walk to the terminals. Less than 200 feet. This way you can come and go as you please not having to wait for a shuttle.
How are you able to offer such low prices?
It goes to our core belief that great parking shouldn’t come at a high price; rather, great parking should come at great prices.
We are able to offer these great prices by selling unused parking spaces and our business model revolves around reducing costs for everyone. To us, this is true customer service.